House rules

This page has been translated to stimulate accessibility. The Dutch version of this page is leading, and legally binding. There can be errors in the translation. Therefore, no rights can be derived from this translated page.

1. Valid identification is mandatory and must be shown when asked by the doorman.

2. If you do not comply with our house rules, the management of De Helling has the right to deny you access at any time.

3. Follow the instructions from our staff, for your own safety and the safety of others.

4. It is not allowed to bring drinks or food inside the venue.

5. For your and our safety, De Helling uses security cameras with tape recordings. Everyone who visits De Helling consents to these recordings being made. The recordings can be used as evidence. In case of emergencies, the recordings can be shown to third parties as supporting material.

6. There may be a check/search. This check is mandatory and has been put in place for general security. You are obliged to cooperate during a check. If you fail to do so, you will denied access to De Helling.

7. We may require the use of the cloakroom.

8. It is not allowed to bring bags inside the venue.

9. It is not allowed to bring animals inside the venue.

10. The management is not liable for loss of or damage to the property deposited or left unattended by you.

11. Visitors younger than 18 years of age will not have access after 11 p.m.

12. For attending events independently (unaccompanied by an adult), we have a minimum recommended age of 16 years of age (unless otherwise stated on the event page).

13. Smoking is prohibited in De Helling. Smoking is only allowed in the designated areas.

14. Possession of weapons and dangerous/sharp objects is strictly prohibited.

15. It is not allowed to bring in professional photographic, video and audio recording equipment without permission. However, consumer cameras are allowed. By professional photo and film equipment, we mean devices with interchangeable lenses or SLRs.

16. The trafficking of soft and hard drugs and the use of both soft and hard drugs are prohibited.

17. It is forbidden to trade goods in or around De Helling.

18. Written consent must be obtained well in advance for promotional activities.

19. Visitors under 18 years of age will not be served alcoholic beverages and tobacco will not be sold.

20. It is not allowed to take glasses or bottles with or without drinks outside.

21. Aggression or nuisance behaviour will absolutely not be tolerated.

22. Racist, sexist, offensive and/or discriminatory statements, in any form, will absolutely not be tolerated.

23. Unwanted intimacies will absolutely not be tolerated.

24. Persons clearly under the influence of alcohol and/or drugs will be denied access to De Helling.

25. In case of offences and crimes, the police will be called in.

26. If you have complaints of any kind, you can report them in writing to the management of De Helling. Complaints should be reported within three (3) working days from the moment they arise. After that, your 'right to complain' expires.

27. De Helling may decide to make visual and/or sound recordings of the event and its visitors. These recordings may be made public or reproduced. The visitor unconditionally grants permission for these recordings to be made and exploited without De Helling or third parties being or becoming liable to pay any compensation to the visitors. The visitor hereby transfers any neighbouring rights and/or copyright and/or portrait rights to the organisation without any restrictions. Furthermore, the visitor irrevocably waives the right to invoke his/her moral rights.